# How to Post and Manage Loads as a Driver Manager

![Fleet management](https://images.unsplash.com/photo-1601584115197-04ecc0da31d7?w=800&h=400&fit=crop)

## What is a Driver Manager on Monolog?

A **Driver Manager** is a user who oversees and coordinates a team of drivers. You might be a fleet supervisor, transport coordinator, or logistics manager responsible for multiple drivers and vehicles.

### As a Driver Manager, you can:
- View and accept available loads for your drivers
- Assign loads to specific drivers in your team
- Monitor all drivers' locations and deliveries in real-time
- Manage driver documents and compliance
- Track fleet earnings and performance

---

## Step 1: Register as a Driver Manager

![Registration](https://images.unsplash.com/photo-1611532736597-de2d4265fba3?w=800&h=400&fit=crop)

1. Visit **prod.monodome.co** and sign up
2. Select **"Driver Manager"** as your account type
3. Complete registration with your details
4. Add company information

---

## Step 2: Complete Verification

Upload required documents:
- Valid government ID
- Company registration (CAC) if applicable
- Proof of fleet ownership or management authority
- Insurance documents

---

## Step 3: Add Your Drivers

![Add drivers](https://images.unsplash.com/photo-1544620347-c4fd4a3d5957?w=800&h=400&fit=crop)

Before accepting loads, add your drivers to your team:

1. Go to **"My Drivers"** or **"Team Management"**
2. Click **"Add Driver"**
3. Enter driver details:
   - Full name
   - Phone number
   - License number
4. Upload driver documents:
   - Valid license
   - Government ID
   - Passport photo
5. Driver receives an invitation to join your team

---

## Step 4: Add Your Vehicles

![Fleet vehicles](https://images.unsplash.com/photo-1519003722824-194d4455a60c?w=800&h=400&fit=crop)

Register the vehicles in your fleet:

| Field | Description |
|-------|-------------|
| Plate Number | Vehicle registration number |
| Vehicle Type | Truck, van, bike, etc. |
| Capacity | Weight and volume capacity |
| Documents | Registration, insurance, road worthiness |

---

## Step 5: Browse Available Loads

From your dashboard:
1. Click **"Available Loads"** or **"Load Board"**
2. Filter by route, cargo type, or date
3. View load details: pickup, destination, cargo, payment

---

## Step 6: Accept a Load

![Accept load](https://images.unsplash.com/photo-1586528116311-ad8dd3c8310d?w=800&h=400&fit=crop)

When you find a suitable load:
1. Click on the load to view full details
2. Review pickup/delivery requirements
3. Check driver and vehicle availability
4. Click **"Accept Load"** or **"Bid on Load"**
5. If bidding, enter your price quote

---

## Step 7: Assign the Load to a Driver

Once the load is confirmed:
1. Go to **"My Loads"** or **"Active Shipments"**
2. Select the load
3. Click **"Assign Driver"**
4. Choose from your available drivers
5. Select the vehicle to be used
6. Driver receives notification of the assignment

---

## Step 8: Monitor the Delivery

![Track delivery](https://images.unsplash.com/photo-1566576721346-d4a3b4eaeb55?w=800&h=400&fit=crop)

Track progress in real-time:
- View driver location on the map
- See estimated arrival times
- Communicate with driver through the app
- Receive status updates: picked up, in transit, delivered

---

## Step 9: Confirm Delivery and Get Paid

When delivery is complete:
1. Driver marks as delivered in the app
2. Customer confirms receipt
3. Payment is processed
4. Earnings are credited to your wallet

---

## Tips for Driver Managers

> **Best Practices:**
> - Keep all driver documents current and verified
> - Assign loads based on driver location to minimize empty runs
> - Communicate proactively with drivers about load requirements
> - Build relationships with regular shippers for consistent work
> - Use analytics to optimize your fleet's efficiency

Maximize your fleet's potential with Monolog!

How to Post and Manage Loads as a Driver Manager

Clearing and Forwarding Agent

# How to Post and Manage Loads as a Logistics Company

![Logistics company](https://images.unsplash.com/photo-1494412574643-ff11b0a5c1c3?w=800&h=400&fit=crop)

## What is a Logistics Company on Monolog?

A **Logistics Company** account is for registered businesses that provide transportation and delivery services. This includes trucking companies, courier services, freight forwarders, and moving companies.

### As a Logistics Company, you can:
- Bid on and accept high-volume loads
- Manage multiple teams and driver managers
- Access corporate contracts and bulk shipments
- Generate business reports and invoices
- Build your company's reputation and ratings

---

## Step 1: Register Your Company

![Company registration](https://images.unsplash.com/photo-1560472355-536de3962603?w=800&h=400&fit=crop)

Visit **prod.monodome.co** and select **"Register as Company"**.

Provide the following:
- Company name
- RC/BN Number (CAC registration)
- Company address
- Admin contact details

---

## Step 2: Complete Company Verification

Upload required business documents:

| Document | Description |
|----------|-------------|
| CAC Certificate | Certificate of Incorporation |
| TIN | Tax Identification Number |
| Company ID | Letter headed paper |
| Fleet Insurance | Insurance certificate |
| Operating License | If applicable |

---

## Step 3: Set Up Your Organization

![Organization setup](https://images.unsplash.com/photo-1542744173-8e7e53415bb0?w=800&h=400&fit=crop)

Configure your company on the platform:
1. **Add Driver Managers** who will oversee teams
2. **Add Drivers** directly or through Driver Managers
3. **Register all vehicles** in your fleet
4. **Define service areas** and routes you cover

---

## Step 4: Configure Your Services

Specify what your company offers:

- **Cargo Types**: General, fragile, cold chain, hazmat
- **Vehicle Types**: Bikes, vans, trucks, trailers
- **Geographic Coverage**: States and cities you serve
- **Operating Hours**: Your business hours

---

## Step 5: Access the Load Board

![Load board](https://images.unsplash.com/photo-1586528116311-ad8dd3c8310d?w=800&h=400&fit=crop)

From your company dashboard:
1. Navigate to **"Available Loads"** or **"Marketplace"**
2. Apply filters: location, cargo type, vehicle requirement, date
3. View loads that match your fleet capabilities
4. See customer ratings and load history

---

## Step 6: Bid on or Accept Loads

For each suitable load:
1. Click to view complete details
2. Review pickup and delivery requirements
3. Check customer history and ratings
4. **Submit a competitive bid** with your price
5. Or **accept fixed-price loads** directly

---

## Step 7: Load Assignment Process

![Assign loads](https://images.unsplash.com/photo-1601584115197-04ecc0da31d7?w=800&h=400&fit=crop)

When you win a load:
1. Load appears in your **"Confirmed Jobs"**
2. Assign to a Driver Manager or directly to a Driver
3. Select appropriate vehicle from your fleet
4. Set pickup schedule
5. Driver receives assignment notification

---

## Step 8: Operations Management

Manage ongoing deliveries:
- Track all active shipments on one dashboard
- Monitor driver locations across your fleet
- Handle any issues or delays
- Communicate with customers through the platform

---

## Step 9: Documentation and Proof of Delivery

![Proof of delivery](https://images.unsplash.com/photo-1450101499163-c8848c66ca85?w=800&h=400&fit=crop)

For each completed delivery:
- Driver captures **photo proof of delivery**
- Customer **signs electronically**
- System generates **delivery receipt**
- **Invoice is automatically created**

---

## Step 10: Financial Management

Handle your company finances:
1. View earnings per load, driver, and route
2. Track outstanding payments
3. Withdraw to company bank account
4. Generate financial reports for accounting
5. Issue invoices to corporate clients

---

## Tips for Logistics Companies

> **Success Strategies:**
> - Maintain updated documents to avoid verification delays
> - Respond quickly to load requests - speed wins contracts
> - Train your drivers on using the app properly
> - Keep your fleet information current
> - Focus on building a strong rating through reliable service
> - Consider premium listings for more visibility

Scale your logistics business with Monolog!

How to Post and Manage Loads as a Logistics Company

# How to Use Monolog Wallet: Send, Receive & Manage Money

![Digital wallet](https://images.unsplash.com/photo-1563013544-824ae1b704d3?w=800&h=400&fit=crop)

## Understanding Your Monolog Wallet

The **Monolog Wallet** is your secure digital wallet for all transactions on the platform. Whether you're paying for shipments, receiving earnings, or transferring funds, your wallet handles it all.

### Your Wallet Serves As:
- A payment method for booking shipments
- A receiving account for delivery earnings
- A secure way to transfer funds to other users
- Quick access to your transaction history

---

## Adding Funds to Your Wallet

![Add funds](https://images.unsplash.com/photo-1554224155-6726b3ff858f?w=800&h=400&fit=crop)

Top up your wallet using multiple payment methods:

### Via Bank Transfer:
1. Navigate to **Wallet > Add Funds**
2. Select **"Bank Transfer"**
3. Copy the unique account number provided
4. Transfer the desired amount from your bank
5. Funds appear in your wallet within minutes

### Via Card Payment:
1. Go to **Wallet > Add Funds**
2. Select **"Card Payment"**
3. Enter the amount you want to add
4. Complete payment through our secure Paystack gateway
5. Funds are credited instantly

---

## Sending Money to Another User

![Send money](https://images.unsplash.com/photo-1556742049-0cfed4f6a45d?w=800&h=400&fit=crop)

Transfer funds to other Monolog users easily:

1. Open your **Wallet** from the dashboard
2. Click **"Send Money"**
3. Enter the recipient's phone number or email
4. **Confirm the recipient's name**
5. Enter the amount to send
6. Review the transaction details
7. **Enter your PIN** to confirm
8. Both parties receive instant notifications

---

## Withdrawing to Your Bank Account

![Withdraw funds](https://images.unsplash.com/photo-1601597111158-2fceff292cdc?w=800&h=400&fit=crop)

Move funds from your wallet to your bank:

| Step | Action |
|------|--------|
| 1 | Go to **Wallet > Withdraw** |
| 2 | Select your linked bank account (or add new) |
| 3 | Enter the withdrawal amount |
| 4 | Confirm with your PIN |
| 5 | Receive funds (usually within 24 hours) |

---

## Transaction History

![Transaction history](https://images.unsplash.com/photo-1554224155-6726b3ff858f?w=800&h=400&fit=crop)

Keep track of all your wallet activity:
- View all credits and debits
- Filter by date range or transaction type
- Download statements for record-keeping
- See pending transactions

---

## Security Features

Your wallet is protected by multiple layers of security:

### Transaction PIN
Required for all payments and transfers. **Never share your PIN with anyone.**

### Two-Factor Authentication
Optional additional security layer for extra protection.

### Transaction Limits
Daily and per-transaction limits protect you from unauthorized access.

### Instant Alerts
Notifications for every wallet activity keep you informed.

---

## Wallet Tips

> **Stay Secure:**
> - Keep your wallet PIN confidential - never share it
> - Enable notifications to monitor all transactions
> - Verify recipient details before sending money
> - Keep your linked bank account updated
> - Contact support immediately if you notice suspicious activity

---

## Payment Partners

![Payment partners](https://images.unsplash.com/photo-1556742502-ec7c0e9f34b1?w=800&h=400&fit=crop)

Monolog partners with trusted payment providers:
- **Paystack**: For card payments and direct debits
- **Nomba**: For seamless banking integrations

---

Experience seamless, secure transactions with Monolog Wallet. **Start sending and receiving money today!**

How to Use Monolog Wallet: Send, Receive & Manage Money

# How to Post a Load as a Customer on Monolog

![Shipping goods](https://images.unsplash.com/photo-1586528116311-ad8dd3c8310d?w=800&h=400&fit=crop)

## What is a Customer (Shipper) on Monolog?

A **Customer**, also known as a **Shipper**, is anyone who needs to transport goods from one location to another. Whether you're an individual sending personal items, a small business shipping products, or a large enterprise moving bulk cargo, Monolog connects you with verified drivers and logistics companies.

### As a Customer, you can:
- Post loads for delivery
- Get quotes from multiple carriers
- Track your shipments in real-time
- Pay securely through the platform
- Rate and review service providers

---

## Step 1: Register as a Shipper

![Registration process](https://images.unsplash.com/photo-1611532736597-de2d4265fba3?w=800&h=400&fit=crop)

Visit **prod.monodome.co** and click **"Sign Up"**.
1. Select **"Shipper"** as your account type
2. Enter your full name, email, and phone number
3. Create a secure password
4. Verify your account through the confirmation link

---

## Step 2: Complete Your Profile

Before posting your first load, complete your profile:

- **Company name** (if applicable)
- **Business address**
- **Valid ID** for verification
- **Payment method**

---

## Step 3: Post Your Load

![Post a load](https://images.unsplash.com/photo-1601584115197-04ecc0da31d7?w=800&h=400&fit=crop)

From your dashboard, click the **"Post a Load"** button to open the load posting form.

### Enter Pickup Details:
| Field | Description |
|-------|-------------|
| Pickup Address | Full address where goods will be collected |
| Pickup Date | When you want items picked up |
| Time Window | Morning, afternoon, or specific time |
| Contact Person | Name and phone of handover person |

### Enter Delivery Details:
- **Delivery Address**: Full destination address
- **Delivery Date**: Expected or required delivery date
- **Recipient Details**: Name and phone of receiver
- **Special Instructions**: Gate codes, floor numbers, etc.

---

## Step 4: Describe Your Load

![Cargo description](https://images.unsplash.com/photo-1553413077-190dd305871c?w=800&h=400&fit=crop)

Provide accurate details about what you're shipping:

1. **Item Description**: e.g., "50 cartons of electronics"
2. **Weight**: Estimated or exact weight in kg
3. **Dimensions**: Length, width, height
4. **Quantity**: Number of items or packages
5. **Photos**: Upload images of your goods (recommended)

---

## Step 5: Add Special Requirements

Select any special handling needs:
- Fragile items handling
- Temperature-controlled transport
- Insurance requirements
- Loading/unloading assistance

---

## Step 6: Set Your Budget

![Budget setting](https://images.unsplash.com/photo-1554224155-6726b3ff858f?w=800&h=400&fit=crop)

Choose your pricing option:
- **Enter your budget** and let carriers bid
- **Request instant quotes** from available carriers
- **Leave open** for carriers to propose rates

---

## Step 7: Review and Submit

1. Double-check all details
2. Click **"Submit Load"**
3. Your load is now visible to verified drivers

---

## Step 8: Receive and Accept Quotes

![Accept quotes](https://images.unsplash.com/photo-1450101499163-c8848c66ca85?w=800&h=400&fit=crop)

Carriers will send you quotes. Review their:
- **Profiles** and ratings
- **Prices** and terms
- **Vehicle types** and capacity

Accept the best offer, and the carrier will be notified to proceed with pickup.

---

## Tips for Successful Load Posting

> **Pro Tips:**
> - Be accurate with weight and dimensions for correct pricing
> - Provide clear photos of your items
> - Respond quickly to carrier questions
> - Ensure someone is available at pickup and delivery times

Start shipping with Monolog today!